Process and Print Packing Slips for Local Orders

Offer local pickup and need to get those orders ready? Read on to learn how to print local order packing slips.

If you have one or more brick-and-mortar stores or offer customers the option of picking up their orders at your warehouse, you'll need to know how to process and print packing slips for these orders.

This process is essential as it allows you and your team to print the packing slip for local pickup orders, helping ensure the correct products are picked and included in the local pickup package. It also allows you and your team to mark local pickup orders as fulfilled.

Print Packing Slips for Local Orders

1. Select Orders/Fulfillment in the side menu of your CommentSold dashboard.
2. Select (1) Process All at the top of the page to process all open orders.
   • Only want to process specific orders? No problem! Select the checkbox to the left of each order you wish to process, then select (1) Process # Orders at the top of the page.
3. Select (3) Print Local Pickup at the top of the page.

Once you select this button, a new tab will open with the packing slips for all processed local pickup orders. 

Once you print packing slips, select the green Mark Labels as Printed button. If left unselected, then CommentSold will include the packing slips for re-print the next time you process orders.

Mark Orders as Fulfilled

Once you print a label and package and ship the order, you can mark it as fulfilled in CommentSold. CommentSold does not allow you to mark multiple orders as fulfilled in bulk. This is a safeguard to reduce the likelihood of mistakes.

1. Select Orders/Fulfillment in the side menu of your CommentSold dashboard.
2. Locate and hover over the order for which you printed a packing slip.
3. Select the gift icon on the far right of the order. 
4. On the pop-up, choose whether you wish to:
   • Add a note. Enter a note for the order, if desired. Notes may be visible to customers depending on your shipping settings.
   • Notify Customer. Select this checkbox to notify the customer via email that you've fulfilled their order.
5. Select Fulfill in the bottom-right corner of the pop-up.

The order is now marked as fulfilled!

Mark Local Orders as Picked Up

Once a customer has picked up their order at your store, warehouse, or designated location, you can mark the order as picked up in CommentSold. This is the final step in the local order fulfillment process.

1. Select Orders/Fulfillment in the side menu of your CommentSold dashboard.
2. Select the Fulfilled tab.
3. Locate and hover over the order you wish to mark as picked up.
4. Select the eye icon on the far right of the order. 
5. The order row will expand to reveal order details. Scroll down and select Mark as Picked Up in the bottom-right corner of the order details.
6. Select OK in the pop-up to confirm the action.

Learn More

• Offer Local Pickup. Learn how to enable local pickup and create multiple pickup locations in CommentSold.
• Manually Generate a Shopper's Order. Learn how to manually generate and fulfill a shopper's order on behalf of a shopper.