TikTok Beta is here! We're so excited to announce our live and social selling integration with TikTok.  We're working hard to improve this integration every day and ask for your patience and feedback as this offering continues to evolve.
  Interested in selling on TikTok? TikTok is a unique live selling opportunity that is unlike other social media platforms. If you haven't already, we highly recommend you read this article, where we outline some of the requirements and characteristics of selling on TikTok.

Need to manually push a product to TikTok for review and approval? Read on to learn how!

To sell products on TikTok, you'll first need to sync your products so TikTok can review and approve them. You can sync your current products in bulk, and new products added to CommentSold will automatically sync if they have all the necessary details. 

However, there are instances where you may need to sync a specific product to TikTok manually. For example, CommentSold will not sync jewelry products to TikTok due to the high probability that TikTok will automatically reject a large volume of these products. If the product does not contain any precious metals or stones, you can head to the product record to manually sync it for TikTok review and approval.

  A note about syncing products: TikTok can take up to 48 hours to review and approve a product. If you plan to feature a product on an upcoming live sale, ensure you sync the product 48 hours before the sale.

Manually Sync a Product to TikTok


You can manually sync a product to TikTok from the product record in CommentSold.

TT_ManSync.png

  1. Select Products in the side menu of your CommentSold dashboard.
  2. Locate the product you wish to sync and select the Product Name.
  3. Scroll and locate the TikTok Product Settings section in the bottom-left corner of the Edit Product page.
  4. Select Force Resync.

In the event a product was previously excluded from TikTok (or in the case of jewelry products, automatically excluded), ensure you deselect the Exclude from TikTok checkbox before forcing the resync.

TT_ManSync2.png

The banner in the top-right corner of this section will tell you the current status of the product—Pending (review and approval from TikTok), Approved, and Excluded.

Learn More


  • Live Selling
  • Inventory Management
  • Social Selling
  • TikTok

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