In this article, you'll learn:

  • What you should set up in CommentSold during your free trial.

About CommentSold's Free Trial

CommentSold offers a 15-day free trial that allows shops to explore our product features and begin social and live selling without risk. A free trial is available for the Starter Plan, and during a trial, shops have access to all features available on that plan.

When using CommentSold, we recommend Google Chrome as your web browser (over Safari, Firefox, or Edge) as Chrome offers a more user-friendly and optimized experience.

  Note: Monthly subscription fees are waived during the trial period, however, shops will still be charged a commission for sales generated through CommentSold.

Recommended Setup

To make the most of your trial, we recommend following these steps for your initial setup:

No. Action How it Benefits Your Shop
1 Set your monthly sales goal. If you know your goal, you're more likely to reach it. Add your monthly sales goal on the top-right side of your CommentSold dashboard and see where you are each day.
2 Set up your shop details. Basic details like your shop name, URL, time zone, and business address impact settings throughout CommentSold. Getting these out of the way gets you headed in the right direction.
3 Connect your Facebook account. Once you've connected your Facebook page and/or group, you can start posting items for sale and streaming live sales.
4 Set up a payment method. You'll need at least one payment gateway enabled in order to accept payments from your customers. 
5 Configure shipping settings. Set your shipping preferences and costs so you can start fulfilling orders. Learn about our shipping integrations here.
6 Set up sales taxes. We've partnered with Avalara, which automatically calculates sales tax for orders from all 50 states. Set up your account to start accurately applying sales taxes to orders.
7 Connect your Instagram account. Once you've connected your Instagram, you can create shoppable posts and stories
8 Create auto-replies for Facebook and Instagram. Auto-replies let you respond to shoppers who reach out via Facebook Messenger, Instagram DMs, and more. You can use auto-replies to direct these people to your support email or preferred communication method.
9 Enable email marketing automations. Start reaching out to new shoppers, first-time purchasers, and shoppers who've left a cart behind with these easy automations. It's a great way to build trust and rapport while also driving sales.
10 Download the CommentSold Broadcast app. The CommentSold Broadcast app is how your shop will capture and broadcast the audio and video feeds for your live sales. You can download this app on both iOS and Android devices. 

Learn More

  • Got more questions? Reach out to our support team by selecting the blue chat icon in the bottom-right corner of your CommentSold dashboard.
  • Want to connect with other shops? Join CommentSold Command Center, a Facebook Community, to connect with other shops, talk strategy, and learn best practices.
  • Setup
  • Free Trial
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