Interested in this feature? SMS Marketing is a CommentSold beta feature, meaning it needs to be enabled by our Support team. If interested, reach out to our support team by selecting the blue Support button in the bottom-right corner of your CommentSold dashboard.

Want to send shoppable text messages to shoppers who've opted-in to receive texts? You'll need to purchase SMS credit first. Read on to learn how!

With CommentSold's SMS offering, you can send product-specific texts to those shoppers who have opted in to receive text messages from your business. These text messages will contain a link to the product in your webstore, making it easy for the shopper to complete a purchase.

Before you can send SMS texts, you must purchase SMS credits. One credit is equal to one 160-character or less message to one customer. When purchasing credits, the minimum purchase is 4,000 credits for $50.

Purchase SMS Credits

  1. Select Setup in the side menu of your CommentSold dashboard.
  2. Select SMS Text from the options listed at the top of the page.
  3. Enter the value amount ($) for the number of credits you wish to purchase in the Amount field.
  4. Select Purchase SMS Credit.
  Interested in auto-purchasing? You can enable the Auto Purchase SMS Credit toggle to automatically purchase the credits needed to send a text message to opted-in shoppers in the event you do not have sufficient enough credit to send the message.

Learn More

  • Importance of SMS Subscriber Opt-In. Learn the importance of SMS opt-in consent and how shoppers can opt into (and out of) SMS notifications from your business.
  • Send Shoppable SMS Texts. Learn how to send shoppers a text that advertises a product and provides a link to the product in your webstore.
  • Marketing

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