CommentSold POS is here! Check out how to set up and get started with CommentSold POS here.

Want to take advantage of CommentSold's powerful features while still managing your store on Square? If you're new to CommentSold, you can!

Only shops new to CommentSold who use Square as their primary platform for inventory and sales can connect their Square POS to CommentSold.

  Important: This integration is only available for those shops that already use Square as their primary platform for inventory and sales. It is not available to CommentSold shops that wish to get started with Square POS.

CommentSold will sync the following data for a Square product:

  • Name
  • Description
  • Variants (e.g., size, color, etc.)
  • Retail Price
  • Brand
Expand to view which product details CommentSold will not sync from Square

CommentSold does not sync the following from your Square inventory:

  • Any items with incomplete variants (i.e., if the item has size and color options but a variant has only size without a color)
  • Appointment services and gift cards
  • Items with any variants of non-US currency
  • Items with any variants without a fixed price
  • Items with any variants not sold per unit
  • Items without tracked inventory counts
  • Deleted inventory
  • Items unavailable at the set location
  • Items with no variants or all deleted variants
  • Items where all variants are unavailable at the set location
  • Item weight
  • Item cost

Before You Connect

Before you connect your Square POS to CommentSold and sync products, there are some necessary setup steps you'll need to take in Square to ensure your sync is a success.

Complete the tasks in the below tabs before proceeding with the steps outlined in this article.

1) Add Options & Variations 2) Enable Item Tracking 3) Set Item to Visible 4) Set Pickup or Delivery

You will need to create an option set to create specific variants with unique SKUs that will sync to CommentSold.

  1. Navigate to a product record from your Square dashboard.
  2. In the Options section, select Add Option.
  3. Complete the following fields on the pop-up:
    • Option Set Name. Enter the name for the option (e.g., size, color, etc.).
    • Options. Enter the options offered in the Add Options field (e.g., small, medium, blue, red, etc.)
  4. Select Next in the bottom-right corner of the pop-up.
  5. In the Variations section, enter the SKU and Price for all variations.
  6. Select Save in the top-right corner of the product record.

Step 1: Download CommentSold and Start Your Free Trial

First, head to the Square App Marketplace to download CommentSold, create your shop, and start your free trial.

  1. If you haven't already, log into your Square account via the Square App Marketplace.
  2. Enter CommentSold in the search field, then select Search.
  3. Select CommentSold from the search results.
  4. Select Get Started in the top-right corner of the CommentSold app page.
  5. Square will redirect you to the CommentSold + Square partnership page. Select Request Free Trial.

From here, you'll complete the shop registration process. CommentSold will ask you to provide details about your shop, contact information, your preferred shop name, and your preferred CommentSold plan.

Before finalizing, you'll review the terms of your free 30-day trial and CommentSold will ask you to enter your credit card information. CommentSold will not charge you until your free trial ends.

Step 2: Reach Out to CommentSold Support

Next, you'll want to reach out to CommentSold Customer Support and let them know you want to connect your Square POS. They're the ones who will ensure this ability is turned on for you.

  1. Select Support in the bottom-right corner of your CommentSold dashboard.
  2. Select Get in touch.
  3. Select Live Chat.
  4. In the chat field provided, let our Support team know you're ready to get started with Square.

Step 3: Enable Square in CommentSold

Once Support turns on Square in CommentSold, you can connect your Square account.

  1. Select Setup in the side menu of your CommentSold dashboard.
  2. Select Square from the options listed at the top of the page.
  3. Select Connect Square
  4. Log into Square using your account credentials.
  5. Review Square permissions, then select Allow at the bottom of the page.
  6. Back in CommentSold, select your shop from the Location ID drop-down, then select Update Configuration.

Step 4: Sync Products to CommentSold

During the process of connecting your Square account in CommentSold, you'll sync your products. This is an automatic process that will begin once CommentSold successfully connects with your Square account.

You can view the progress of the process in the Square Sync section. This process may take a few minutes depending on the number of items you wish to sync.

Once the sync process is complete, you'll see a Product Synced message along with the total number of products synced. If you wish to ever re-sync your Square products, select Re-sync Square Catalog.

Step 5: Enable Avalara

Once you have connected CommentSold with Square and synced products, you will need to enable Avalara. Avalara is a software solution that automates tax compliance for retailers, simplifying sales tax calculations for all 50 states.

Avalara is required in order to have orders sync between Square and CommentSold. Learn how to set up Avalara here.

Learn More

  • Payments
  • Square
  • Getting Started
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