"I received an email from Apple. Now what?"

After creating your Apple Developer account, you’ll receive several emails from Apple. Most of these emails do not require any action on your part, but we will provide you with guidance for those that do.

In this article, we’ll cover which Apple emails require you to take action and which emails can be safely ignored.

This Article Covers:

 

Emails that Require Your Attention

 

Accept Updated License Agreement

This email indicates that Apple has updated its legal terms for Apple Developer account holders. You, as the account owner, will need to accept their new terms as soon as possible. If you do not accept these agreements, it can block CommentSold from making vital updates to your app, or get your app altogether removed from the App Store.

What to do about it:

1. To accept new terms, log in to your Developer account at developer.apple.com. You will see a red banner at the top of the screen.

accept_apple_license_agreement.png

2. Click the Review Agreement button from the banner. A popup will appear where you can review the new terms. When finished, click I Agree.

This is all you have to do to resolve a blocked account due to new legal terms! Any pending update or new app release is now unblocked and will proceed normally again.

 

Accept Free/Paid Applications Schedule

Like Apple's License Agreement, the Free/Paid Applications Schedule agreement will update throughout the year. You will receive an email prompting you to accept this agreement when this happens.

Even though your app is free to download and use, you will still need to review and accept the Paid Applications Schedule agreement. Otherwise, CommentSold will not be able to launch/update your app. Accepting these terms will be of no extra cost to you or your customers.

 

What to do about it:

1. To accept the Paid Applications Schedule, log in to your Developer account at developer.apple.com. 

2. Click App Store Connect from the left menu, then select Go to App Store Connect.

3. At this point, you'll see a yellow notification box at the top of the page indicating that you need to take action.

Click Agreements, Tax, and Banking and follow the instructions to accept the updated schedule.

accept_applications_schedule.PNG 

 

Your Membership Expires in X Days

If you did not give Apple permission to automatically charge your card $99 for the annual membership renewal fee, you will receive this email when your membership expires.

This email states you will no longer have access to membership benefits in a certain number of days unless you renew your membership. If you do not renew within the time given, your app will be removed from the App Store, so you will want to take swift action to prevent this. Luckily, it’s a very simple fix and you can prevent it from happening in the future in a few short steps.

 

What to do about it:

To renew, sign in to your account with the Apple ID you used to enroll. You will see a red banner at the top of your screen that prompts you to add a payment option.Add_Card_for_Renewal.png

Click the button to Add Card. Complete and submit your payment information from here.


If your membership is still active when you renew, your new membership will activate as soon as your current membership expires. If your membership has already expired when you renew, your renewal will activate once you complete the renewal process and your app will become available for download again within 24 hours.

 

While you’re still in your Developer account, click Membership from the main menu. Scroll down to “Settings” and tick the box to Auto-Renew Membership to prevent this from happening in the future.

Auto-Renew.png

 

Emails You Can Safely Ignore

When in the process of creating your branded mobile app (or transferring your existing one), you’ll receive a number of emails from developer@email.apple.com. Some of these emails provide a mere update on the review status, while others appear to be urgent.

No need to worry. In actuality, these emails are simple notifications that inform you of changes or fixes that we, as a developer listed on your app account, are taking care of on your behalf. 

Don’t be alarmed when you see the following emails:

  • Your App Is Under Review
  • Action Needed: iOS Distribution Certificate Expires in 30 Days
  • Potential loss of keychain access
  • Your Certificate Has Been Revoked
  • Redundant Binary Upload
  • We Have Identified an Issue
  • Action Needed: Apple Push Services Certificate Expires in 30 Days

Again, these do not require your attention or any action on your part. But if in doubt, we recommend that you log into your Developer account to check for any notices that may need attention. If are any urgent issues, they will appear in a red banner at the top of your screen.

 

 



 

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