Here are some common errors and their resolutions:
Error: “We have detected potential fraudulent activity with this coupon code. Please contact the Administrator if this is a mistake.”
This error message comes up with the device being used is the same as the one being used by the referrer’s account. We detect the device token and stop them from using the referral code on the same device with another account.
Error: “This coupon is invalid”
This error message will often come up when the referrer and the new customer have the same address.
Additionally, you may see it if the referrer has reached the referral code limit of 100 uses. Once the user has referred 100 customers, the code is deactivated and you need to create a new code for the customer.