Click on any of the images or GIFs in this article for a closer look.

  In this article, you'll learn:

  • How to enable a setting that prioritizes custom badges.
  • How to create a custom badge on a product record.

About Custom Badges

Badges appear in the bottom-right corner of a product's tiled image on your mobile app and are an effective way to draw shoppers' attention to certain products.

By default, CommentSold displays the badges Waitlist and Low Stock on products that are out of stock or running low in stock. Additionally, retailers can enable the Best Seller badge on a product record so that Best Seller appears on the tiled image.

Retailers also have the option to create custom badges that match their brand's voice and personality (e.g., Fierce Fav, Must-Have, Last Chance). Custom badges can be up to 12 characters in length.



How Custom Badges Benefit Your Business

  • Draw attention to specific products on your mobile app such as your top picks, must-haves, and last-chance products.
  • Customize badges to reflect the voice and personality of your brand.

Prioritize Custom Badges Over Default Badges

CommentSold displays default badges such as Waitlist, Best Seller, and Low Stock on the product's tiled image on the mobile app. However, retailers can opt to have their custom badges take priority over these default badges.

By enabling the below setting, custom badges will appear even if a product is a waitlisted product, low on stock, or marked as a best seller on the product record.

  1. Select Setup in the side menu of your CommentSold dashboard.
  2. Select Shop from the options listed at the top of the page.
  3. Scroll and locate the Prioritize Customer Badges Over Other Labels setting in the bottom-right corner of the page.
  4. Select the toggle so it appears Enabled.

Create a Custom Badge

Retailers can create a custom badge on the individual product record. 

  1. Select Products in the side menu of your CommentSold dashboard.
  2. Locate the product to which you want to add a custom badge, and select the three-dot icon on the far right of the product row.
  3. Select Edit from the drop-down list.
  4. In the General Info section, locate the Custom Badge Text field.
  5. Enter your custom badge in this field.
  6. Select Update Product in the top-right corner of the page.

View Products with Custom Badges

Products with custom badges will display the badge text above the product image on your Products page. You can also apply a filter to the Products listing so it only shows products with a custom badge.

  1. Select Products in the side menu of your CommentSold dashboard.
  2. Select the Filters button at the top of the Products listing.
  3. Locate and select the Has Custom Badge checkbox on the left side of the pop-up.
  4. Select Apply in the bottom-right corner of the pop-up.
  5. View Badge text above each image in the Product column.

Learn More

  • Mobile App
  • Inventory Management
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