Click on any of the images or GIFs in this article for a closer look.

Need to delete a customer account at the customer's request? Read on to learn how.

There are times when a customer will reach out to your support team and request their account be deleted. You can easily process this request on your Customers page.

Deleting a customer will delete all history of the customer and their orders. We do not recommend this step unless a customer explicitly requests the deletion.

  Is a customer causing problems for your shop? Consider blocking the shopper. You can learn more about blocking a customer here.

Delete a Customer Account

  1. Select Customers in the side menu of your CommentSold dashboard.
  2. Locate the customer you wish to delete and select the three-dot icon to the right of their name.
  3. Select Remove Customer from the drop-down.
  4. On the pop-up, select Delete Record to confirm the deletion.

Learn More

  • Customer Management
Was this article helpful?
0 out of 1 found this helpful

We're here to help

Reach out to our support team, connect with our community, or ask an expert.