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Need to delete a customer account at the customer's request? Read on to learn how.
There are times when a customer will reach out to your support team and request their account be deleted. You can easily process this request on your Customers page.
Deleting a customer will delete all history of the customer and their orders. We do not recommend this step unless a customer explicitly requests the deletion.
Is a customer causing problems for your shop? Consider blocking the shopper. You can learn more about blocking a customer here.
Delete a Customer Account
- Select Customers in the side menu of your CommentSold dashboard.
- Locate the customer you wish to delete and select the three-dot icon to the right of their name.
- Select Remove Customer from the drop-down.
- On the pop-up, select Delete Record to confirm the deletion.
Learn More
- Block a Problematic Shopper from Shopping With You. Learn how to block a customer from purchasing from your business.
- Enable First Paid First Served. Learn how to prevent inventory hoarding on the customer level with customer-specific First Paid First Served.