Auctions: Reporting

Abdul Sameer

Auction Reporting allows you to review completed auctions from your live sales, including winning bidders, final bid amounts, payment status, and detailed bidding activity.

Use Auction Reporting to verify auction results, answer shopper questions, and review the complete bidding history for any completed auction.

Select Live from the side menu of your CommentSold dashboard.
Select the Auction History tab.
Look for the desired auction.
Select Bid History.

Review Auction Results

The Auction History table includes the following information for each auction:

The Auction History page displays:

Auction date and live sale information
Product name
Winning bidder
Winning bid amount
Total number of bids placed
Payment status
Associated order number

Bid History

The Bid History window provides detailed information about the auction, including:

The Bid History window displays:

Auction start and end times
Total runtime
Every bid placed during the auction
Bidder names
Bid amounts
Maximum bid values (when applicable)
Bid results, including whether a bid was outbid or became the leading bid

Understanding Bid History

The bid timeline shows the progression of bids throughout the auction and identifies the winning bidder at the conclusion of the auction.

If automatic bidding was used, the Max Bid (Private) column displays the bidder's maximum bid amount. The displayed bid price only increases as needed to maintain the leading position and may be lower than the bidder's maximum bid.

Use Auction Reporting To

Review completed auctions
Verify winning bidders and final prices
Investigate bidding activity
Resolve customer questions about auction outcomes
Track orders generated from auction sales

Note: Auction History is available only after an auction has ended. Active auctions are not displayed in Auction History until they are complete.