Learn how to edit, cancel, or delete a Scheduled Sale in CommentSold, including which sale details can be changed and what happens to sales history.
You can edit, cancel, or delete a Scheduled Sale from Products > Price Adjustments > Scheduled Sales. Active and upcoming sales can be edited, active sales can be canceled, and only upcoming or canceled sales can be deleted.
Canceling a Scheduled Sale preserves its performance history, while deleting a Scheduled Sale permanently removes its history from CommentSold.
What Can I Do With an Existing Scheduled Sale?
| Action | When available | What happens |
| Edit | Upcoming or active | Updates the Scheduled Sale. The start time cannot be changed once the sale has started. |
| Cancel | Upcoming or active | Stops the sale and preserves its performance history. |
| Delete | Upcoming or canceled | Removes the Scheduled Sale and its history from CommentSold. |
How to Edit a Scheduled Sale
You can edit an upcoming or active Scheduled Sale. If the sale has already started, you can change its details except for the start time.
You can edit any Scheduled Sale details except the start time after the sale has begun. The start time cannot be changed because it has already passed.
- Select Products in the side menu of your CommentSold dashboard.
- Select Price Adjustments in the menu at the top of the page.
- In the Scheduled Sales section, select the scheduled sale you wish to edit.
- You may edit any sale details before the sale starts. Once a sale is in progress, you may edit any details except for the sale start time.
- Select Update Scheduled Sale in the bottom-right corner of the page to save your sale updates.
| Can I edit a Scheduled Sale after it ends? No. A Scheduled Sale cannot be edited after it has ended. If you need to make changes after the sale has ended, create a new Scheduled Sale. |
How to Cancel a Scheduled Sale
You can cancel an upcoming or active Scheduled Sale before its scheduled end time. Canceling the sale stops the promotion but preserves its performance history in CommentSold.
| Cancel vs. Delete: Cancel a Scheduled Sale if you want to stop it while keeping its performance history. Delete a Scheduled Sale only if you want to remove it and its history from CommentSold. |
- Select Products in the side menu of your CommentSold dashboard.
- Select Price Adjustments from the top of the page.
- In the Scheduled Sales section, select the scheduled sale you wish to cancel. You may cancel scheduled sales before or during the sale.
- Select Cancel Sale in the bottom-right corner of the page to confirm sale cancelation. A pop-up will ask for confirmation before canceling the sale.
- After confirming the sale cancelation in the pop-up, a notification banner will let you know that the sale was successfully canceled.
After cancellation, the sale's performance history remains available in CommentSold.
How to Delete a Scheduled Sale
You can delete a Scheduled Sale only if it has not started or has already been canceled. Deleting the sale removes its history from CommentSold.
| Which Scheduled Sales can I delete? Only canceled Scheduled Sales can be deleted. Active and completed Scheduled Sales cannot be deleted. |
- Select Products in the side menu of your CommentSold dashboard.
- Select Price Adjustments from the top of the page.
- In the Scheduled Sales section, locate the scheduled sale you wish to delete and select the three dots to the right of the sale row. You may only delete future or canceled scheduled sales.
- Select Delete to remove the scheduled sale from your sale list. A pop-up will ask for confirmation before deleting the sale.
- After confirming to delete the sale in the pop-up, a notification banner will let you know that the sale was successfully deleted.
FAQs
Can I edit an active Scheduled Sale?
Yes. You can edit an active Scheduled Sale, but you cannot change its start time after the sale has started.
Can I edit a Scheduled Sale after it ends?
No. Scheduled Sales cannot be edited after they have ended.
Can I cancel an active Scheduled Sale?
Yes. You can cancel an active Scheduled Sale before its scheduled end time. Canceling the sale preserves its performance history.
Can I cancel an upcoming Scheduled Sale?
Yes. You can cancel a Scheduled Sale before it starts.
What happens when I cancel a Scheduled Sale?
The sale stops, but its performance history remains in CommentSold.
What happens when I delete a Scheduled Sale?
Deleting a Scheduled Sale removes the sale and its history from CommentSold.
Can I delete an active Scheduled Sale?
No. You can delete a Scheduled Sale only before it starts or after it has been canceled.
What's the difference between canceling and deleting a Scheduled Sale?
Canceling stops the sale while preserving its performance history. Deleting removes the sale and its history from CommentSold.