Looking for insights into dropship orders and transactions? Head to your Dropship Catalog to run your Dropship Report.
Your Dropship reports provide detailed insights into dropship-related transactions, helping you track charges, payouts, and financials for specific orders with ease.
View, Generate and Export Dropship Reports
Following are the two types of Dropship reports available:
Product Margin Report
Provides insights into product profitability by showing the difference between the Total Price and the Total Cost.
Expand each customer order to view individual product details under an order by selecting the arrow on the right corner of each order.
Shipping Cost Report
Tracks shipping expenses for your Dropship orders.
When you generate a Dropship report, you do so for a specific date range. Each report should be considered an isolated snapshot of information available for the dates you entered.
You will need to generate a new report if you wish to view a date range different from the one you entered previously.
You have two options for viewing your report:
- Export the report. You can export the report to your device as a .CSV file. This is ideal if you wish to open the file in your preferred spreadsheet program for advanced filtering and reporting.
- View the report in CS. You can quickly view report data in CommentSold. This is ideal if you want to glance at individual figures and totals quickly, or if you wish to drill down to specific order details.
- Hover over the side menu of your CommentSold dashboard, then select Dropship.
- Select Reports at the top of the page.
- Select the desired type of report tab. Product Margin Report or Shipping Cost Report. You will now see customer orders listed (newest to oldest).
- Expand orders on the Product Margin Report tab to see more details.
- To narrow down the data, select a Date range from the drop-down at the top-right corner of the page.
- Select Generate Report at the top-right corner of the page.
- You can also select Export to CSV if you wish to export the report in .CSV format.
These reports will include all dropship orders regardless of payment processor.
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Exported Product Margin Report in .CSV format. |
Exported Shipping Cost Report in .CSV format. |
Accordion -
- Order ID. Displays the CS order number. You can select this number to view the order details on your Orders page.
- Payment Method. Displays the customer payment method for the order (e.g., Credit Card, etc.). Please note that payments made via Klarna will appear as Credit Cards.
- Total Price. Displays the total sale price of the dropship product(s) in the order.
- Total Cost. Displays the total product cost of all dropship items in the order.
- Total Margin. Displays the profit margin for the dropship items in the order.
- Original Shipping Cost. Displays the shipping amount paid by the customer.
- Fulfillment Status. Displays the current fulfillment status of the order.
- Combined Shipping Refund: Displays the refund amount for combined shipping on multiple items.
- Finalized Shipping Cost. Displays the final shipping cost after adjustments.
- Combined Shipping Refund ID. Displays the ID associated with the combined shipping refund.
Got questions? We've got answers here.