Dropship fees may include product cost, supplier shipping costs, processing fees, & commission.
The payment method a customer uses to purchase a dropship order will impact when CommentSold collects fees and product costs.
Customer paid through Stripe/CSPay/Klarna/Affirm:
- Commission fee, processing fee, and dropship costs are all withheld from the charge amount at the time the order is placed.
- You will not see separate charges for these orders.
- Example: If the customer pays $100 and dropship fees add up to $30, you get a payout of $70.
Customer paid with Apple Pay/PayPal/Sezzle:
- No processing fee. Commission fee is not withheld from the payout and is instead charged as a fee in a nightly batch if the amount of fees due is over $50.
- This would be pushed to the next day if the fees don't exceed $50.
- You will see separate charges for these orders.
- Example: If the customer pays $100 and dropship fees add up to $30, you get a payout of $100 and then a deduction of $30.
Where Can I See These Fees?
- Select Setup from the side menu of your CommentSold dashboard.
- Select My Invoices from the options listed at the top.
- Select Dropship Costs from the sub-options listed at the top.
- Select the Download icon for the desired order to view a full breakdown of the fees and associated with that order.