The Best Customers report lists customers who purchased from your shop during a selected date range, sorted by total amount spent from highest to lowest. Use it to identify high-spending customers, review their purchase activity, and export customer details for loyalty rewards or marketing campaigns.
Use the table of contents below to navigate to specific sections of this article:
- How the Best Customer Report Benefits Your Business
- Run a Best Customer Report
- Examine the Best Customers Report
- FAQs
How the Best Customer Report Benefits Your Business
Use this report when you want to:
- Identify VIP or high-spending customers for loyalty rewards.
- Find customers to include in upcoming marketing campaigns.
- Review the number of orders customers placed during a specific period.
- Compare how much customers spent during the selected date range.
- Export customer purchase details for further analysis.
Run a Best Customer Report
- Select Reporting in the side menu of your CommentSold dashboard.
- Select Customers from the report options listed at the top of the page.
- Define your Start Date and End Date in the fields provided, then select the Retrieve button.
- Scroll to Best Customers drop-down and expand to view the report.
- Select Export CSV to download the report.
Examine the Best Customers Report
Once you have entered the desired date range, you can view the following data in the Best Customers table:
- Customer. View a customer's name, email address, city, and state. You can select a customer's name to jump straight to their customer record.
- Total Orders. View the total number of orders placed in the defined date range.
- Total Amount Spent. View the total amount spent in the defined date range.
- Date App Downloaded On. View the date on which the customer downloaded your mobile app.
You can also select the Export Results button to download a CSV copy of the search results to your device. This export will include the information in the table as well as:
- A customer's street address, zip code, and phone number.
- The date a customer created their account.
- The date of a customer's first purchase.
- The date of a customer's last purchase.
- A customer's VIP status.
FAQs
How does the report sort customers?
The report sorts customers by the amount they spent during the selected date range, from highest to lowest.
Does the report include customers who haven’t purchased during the selected date range?
No. The report lists customers who made purchases within the date range you selected.
What additional details are included in the CSV export?
The export includes the table information along with customer address and phone details, account creation date, first and last purchase dates, and VIP status.
Why doesn’t VIP Status appear in my export?
Make sure Highlight VIP Customers is enabled on the Shop tab of your Setup page.