Equipment
- Credit Card Readers (Provided by CommentSold)
- Bluetooth Barcode Scanner
- Bluetooth receipt printer
Before You Start
- Fully Charge your Credit Card Readers
- Charge your Bluetooth Barcode Scanner and pair it with your iPad.
Pair Your Devices with Your iPad
Barcode Scanner
- To pair the Barcode scanner to the iPad, use the barcodes in the instruction manual to put the scanner into “iOS Pairing Mode” or “Bluetooth Pairing”.
- Open the Settings screen on your iPad, click on Bluetooth, and look for the Barcode scanner at the bottom of the list.
- Click on it to pair.
- Open the Notes App on your iPad and scan any barcode to make sure text appears. If text appears in the notepad, your Scanner is set up correctly!
This pairing process is finished. You do not need to connect this device to the CommentSold App.
Receipt Printer
- To pair the printer to the iPad, use the barcodes in the instruction manual to put the scanner into “iOS Pairing Mode” or “Bluetooth Pairing”.
- Open the Settings screen on your iPad, click on Bluetooth, and look for the Barcode scanner at the bottom of the list.
- Select on it to pair.
This pairing process is finished in a second step within the CommentSold App later.
App Setup
| On your iPad, open the App Store and search for “POS for CommentSold”. |
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| Download the app and grant full permission in order to have your Bluetooth devices (e.g., card reader, receipt printer, and barcode scanner) work. Tap Allow While Using App to grant these permissions. |
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| Log in with your CommentSold login credentials. |
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| From the main home screen, select the Connect button up in the top right corner. |
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Select the Card Reader and then select Connect. The card reader will be updated the first time it is connected, which can take up to 10 minutes. This screen will reload with the Update is complete. |
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| Verify that the connection status icon top right is GREEN, this means the Credit Card Reader is ready to go! |
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Select the Receipt Printer and then select Connect. Select your Printer from the pop-up. If you do not see your printer, make sure it is powered on and also connected already via the iPad Settings Screen under Bluetooth. |
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Run a Test Transaction
- Scan a product barcode to add an item to your cart.
- Select ADD CUSTOMER to attach a customer to this cart.
- Select ADD DISCOUNT to add a coupon to this Order.
- Select ADD ORDER NOTE to add an example Order Note.
- Select PAY to view the checkout screen.
- Select CREDIT CARD to make sure the Card Reader is working correctly.
FAQs
Where can I find the user manual for the card reader?
You can view it here:
https://d37ugbyn3rpeym.cloudfront.net/terminal/product-sheets/m2_product_sheet.pdf
For more information, view the manufacturer setup guide here: Set up Stripe Reader M2
How do I know what the status lights mean on the card reader?
When the reader is actively connecting to the app, the status LEDs on top of the reader flash four times.
Once connected, the first status light will flash at five-second intervals.
How do I turn my card reader off?
You can turn off the reader manually by pressing and holding the power button for four seconds. When the reader turns off, the four LEDs light up and then turn off one by one to indicate that it has turned off.