Click on any of the images or GIFs in this article for a closer look.

  In this article, you'll learn:

  • How to connect your ShipStation and CommentSold accounts.
  • How to enable CommentSold settings for the ShipStation integration.

About ShipStation


ShipStation is a web-based shipping platform that helps shops manage small parcel shipping and e-commerce fulfillment.

With CommentSold's ShipStation integration, orders from CommentSold will pass through to ShipStation, where you can manage the entire shipping label creation and fulfillment process.

How ShipStation Benefits Your Shop


  • Fully brand your shipping process, from labels to tracking emails and landing pages.
  • Choose from a variety of carrier services.

Locate ShipStation API Keys


  1. Select the gear icon in the top-right corner of your ShipStation dashboard.
  2. Select the Account drop-down on the left side of the page, then select API Settings.
  3. In the API Keys section, select Generate API Keys.
  4. Copy or write down your API Key and API Secret–you'll need to enter both in CommentSold.
  Note: Your API Key and API Secret will appear as a string of letters and numbers. The above example shows these items as asterisks for privacy. You should never share API information publically.

Enter API Keys in CommentSold


  1. Select Setup in the side menu of your CommentSold dashboard.
  2. Select Shipping from the menu at the top of the page, then select ShipStation.
  3. Paste or enter your ShipStation API Key and API Secret in the corresponding fields.
  4. Select Update API Keys.

You're now ready to ship with ShipStation! Moving forward, any orders placed via CommentSold will sync to your ShipStation account. If any customers have placed orders before this integration, you would need to enter those orders in ShipStation manually.

  Note: Your API Key and API Secret will copy and appear as a string of letters and numbers. The above example shows these items as asterisks for privacy. You should never share API information publically.

Configure ShipStation Settings in CommentSold


  • Sync Local Pickup Orders. Enable to sync local pickup orders to your ShipStation account. This might be helpful when running reporting in ShipStation.
  • Fulfillment Notifications. Enable to send email and Messenger notifications via CommentSold to opted-in customers. Notifications let customers know your shop fulfilled their order and that it will ship soon.
  • Receive an Email when an order fails to sync with ShipStation. Enable to receive an email whenever an order fails to sync with ShipStation. Emails send to the email address set for your account.

Learn More


  • Shipping
  • Integrations
  • Getting Started

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