Create a Clip

With Clips, you can create an engaging shopping experience on both your website and mobile app.

Clips breathe life into product pages by adding creative product videos you choose. Showcase the product with a demo or user-generated content (UGC), or highlight a customer video review.

On your iOS and Android mobile app, shoppable videos go beyond just product pages on the Clips feed, a TikTok-like feed that your shoppers can scroll. It’s a feed you 100% control–zero ads and zero algorithms.

Below, we walk you through how to create a Clip in CommentSold. Popclip, Popclips, pop clip, popclips

Expected Behaviors

• If a product is assigned to multiple Clip videos, only the most recently assigned video will show on the product page.
• The mobile Clips feed will show in order from newest to oldest.

Create a Clip

1. Hover over the side menu of your CommentSold dashboard, then select Clips.
2. Select Create New Clip in the top-right corner of the page.
3. Enter a name for your clip in the Clip Title field (optional).
4. Enter additional text for your clip in the Clip Text field (optional). This can be a catchy headline or any details about the clip.
5. You have two options in Add Video:
   • Browse AI Clips. Coming Soon! Upload an approved product clip generated using AI ClipHero.
   • Upload File. Drag or upload a video from your device using the field on the right.
   • Important! Clips must be a .mp4 file type and no larger than 100MB. We recommend videos 30-45 seconds long.
   • Note. If you record videos in .mov format, you can convert these videos into .mp4 here.
6. Link up to 5 products to the clip by selecting the checkbox in the top-right corner of each product tile. You can use the Search field to quickly locate the product(s) you wish to link.
7. Select from the Display Options beneath the Clip preview to select how you want to feature the Clip on the product description page.
   • Exclude clip. Clip will not display on the web and app product description page.
   • Pop-out video. Clip will show as a pop-out video on the web and app product description page.
   • Inline video. Clip will appear in the product image gallery on the product description page.
   • Select the Position.
     • Position 1. Displays the Clip as the first product image.
     • Position 2. Displays the Clip as the second product image. This position is selected by default.
8. Once done, select Save Clip in the top-right corner of the page.

Global Settings for Clips

You can set the default display settings for the Clips on the product description page.

1. Hover over the side menu of your CommentSold dashboard, then select Clips.
2. Select the Settings icon on the top right corner of the page.
3. Select from the Display Options how you want to feature Clip on the product description page.
   • Exclude clip. Clip will not display on the web and app product description page.
   • Pop-out video. Clip will show as a pop-out video on the web and app product description page.
   • Inline video. Clip will appear in the product image gallery on the product description page.
   • Select the Position.
     • Position 1. Displays the Clip as the first product image.
     • Position 2. Displays the Clip as the second product image. This position is selected by default.
4. Once done, select Save and Apply in the bottom-right corner.
   • New Clips Only. These settings will apply to new Clips you create.
   • New & Existing Clips. These settings will apply to both new and existing Clips.

What a Shopper Experiences

Once a Clip is live, it will appear on the mobile and website product detail page for any products linked to the clip. You can learn how to manage that visibility here. Clips will also appear in the Clips feed on your mobile app.

Check out the visuals and explanations below!

FAQs

• How do I share Clips on social?
  • Clips can be downloaded and uploaded to other social media platforms (TikTok, Facebook, IG, etc)
  • You can download Clips from the Clips tab or from the Media Gallery. 

Troubleshooting Errors