Live selling is an interactive way to showcase products, engage with customers in real time, and drive sales—all through a live video broadcast. With CommentSold, you can seamlessly manage your live sales through the Live Sale Overview, where you’ll verify your broadcast stream, select products, and choose where your sale will be streamed.

To get started with your live sale, you'll want to head over to your live sale overview. This is where you'll verify your broadcast stream, choose your products, and pick where you want your live sale broadcast to appear.

CommentSold has two methods for going live: MultiSource and Broadcast.

We recommend the MultiSource Live method for a more efficient experience.

What's the difference?

Broadcast App MultiSource Live
  • Must use phone and computer/tablet
  • Only one host
  • Must use the CS Broadcast app
  • Can go live with just one device
  • One host and one guest host
  • No app needed!

Learn about our MultiSource Live setup here.

Preferred Live Sale Settings

Before each live sale, you'll want to review your live sale settings to ensure your preferred settings are enabled for your upcoming sale.

You can locate these settings at the bottom of your live overview page, beneath the Real-Time Comments section.

  • Hide Sold comments on this page. Hide "Sold" comments in your real-time comments feed. This would allow your talent or behind-the-scenes team to see questions easier.
  • Cross out sold out variants on Overlay? Cross out sizes and colors as they sell out so your shoppers know what's still available. This can also create urgency to purchase.
  • Create "Sold" comments when App or Web Users add items to their carts. Generate "Sold" comments in your real-time comments feed when app and webstore shoppers grab an item.
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