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  In this article, you'll learn:

  • How to create a product catalog on Facebook.
  • How to upload items by connecting your CommentSold shop to Facebook.
  • How to schedule a recurring update so that your product catalog is always up-to-date.

About Facebook Product Catalogs

A Facebook product catalog is a digital folder that you can fill with products you wish to advertise on Facebook and Instagram. 

How a Facebook Product Catalog Benefits Your Shop

  • Have CommentSold seamlessly push your products into your catalog.
  • Run a variety of different ad formats to boost traffic to your store and help increase sales.
Before You Get Started

Before you can create a Facebook product catalog, you'll need to complete the following:

Step 1: Create a Product Catalog

Your first step will be creating your catalog and choosing the catalog type.

  1. Navigate to your Commerce Manager page from your Facebook Business Manager.
  2. Under the Catalogs section, select + Add catalog.
  3. At the top of the following page, select Ecommerce as your catalog type, then select Next.
  4. For your settings, select Upload Product Info as your preferred upload method. 
  5. Under Catalog Owner, ensure you've selected your Business Manager account. Your Catalog Name is optional.
  6. Select Create.
  7. Once Facebook creates your catalog, select View Catalog.

Step 2: Copy Your Facebook Catalog URL

Your second step will be copying your Facebook Catalog URL in CommentSold. You'll need this URL in order to update the items in your catalog.

  1. Select Webstore Content in the side menu of your CommentSold dashboard.
  2. Select Preferences from the options listed at the top of the page.
  3. Locate the Facebook Catalog URL section and select the green Copy URL button to copy your catalog URL. You'll need to paste this into Facebook in the next step.
 Don't see your Facebook Catalog URL? Ensure you have your webstore enabled. You can do so on the Shop tab of your Setup page.

Step 3: Connect Your Catalog and Schedule a Recurring Update

Your last step will be entering your Facebook Catalog URL in Facebook and scheduling how often you wish for Facebook to update your catalog.

  Note: In order for a product to appear in a Facebook Catalog, you will need to ensure you've published the product to your webstore and featured it on Facebook, whether via a product post, live sale post, etc.

  1. Select Add Items in the top-right corner of your Product Catalog Overview.
  2. You are presented with several options for adding items. Select Data Feed and then select Next.
  3. When asked Is your spreadsheet or file ready?, select Yes and then select Next.
  4. On the next page, select Use a URL and then paste the Facebook Catalog URL you copied from CommentSold in the field provided.
    • You do not need to enter in login credentials if prompted.
  5. Select Next.
  6. On the next page, you can tell Facebook how frequently to update your catalog.
    • Choose from Hourly, Daily, or Weekly.
    • The option you choose will determine which additional details you need to fill out. As an example, for Daily, Facebook will ask for a specific time of day when you'd like it to update.
  7. Select Next.
  8. Review your details, then select Next. If you need to make edits, you can do so by selecting the pencil icon.
  9. Finally, select Upload.

Facebook will automatically start uploading your items to your product catalog. You can view the upload progress from the current screen. Once the initial upload is complete, you will be able to connect your catalog to advertisements or use it in product tagging. 

Learn More

  • Facebook
  • Product Catalog
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