You can set custom shipping rules for Dropship products in Dropship Catalog > Settings. You can configure a flat shipping cost, variable shipping cost, maximum shipping cost, free shipping minimum, and— for Trendsi orders— a combined shipment hold time.
- Customized Shipping Costs: Take charge of what your shoppers pay for shipping, and set prices that will best benefit you!
- Variable Shipping Costs: Include variable shipping costs that align with your business strategy and customer expectations.
- Maximum Shipping Cost: Define maximum shipping costs to ensure that your shipping fees remain within a set limit, providing transparency and consistency for your customers.
- Free Shipping Minimum Cost: Offer free shipping after a minimum purchase value. You can easily set this to match your current free shipping policy, encouraging customers to add additional items and increase your average order value!
Use the table of contents below to navigate to specific sections of this article:
Set Shipping Options
- Select Dropship Catalog in the side menu of your CommentSold dashboard.
- Select Settings at the top of the page.
- Select the checkbox to the left of Use My Shipping Rules.
- Enter your desired costs:
- Shipping Cost. Enter the flat-rate shipping amount. This will be the shipping cost per supplier in a customer's overall order.
-
Variable Shipping Cost (optional). Enter an additional cost for each item added to an order per supplier. Your base shipping cost will apply to the first item.
- For example, if your shipping cost is $5 and your variable shipping cost is $1, then an order with three items would cost $7 (Item 1: $5 + Item 2: $1 + Item 3: $1 = $7).
-
Max Shipping Cost. Enter the max amount to charge for shipping per supplier, regardless of the number of items they order.
- If you enabled Variable Shipping Cost, consider setting a max shipping cost to ensure a positive customer experience.
- Free Shipping Minimum Cost. If you wish to offer free shipping once a shopper reaches a certain spend amount per supplier, enter that amount here.
-
Combined Shipment Hold Time. This feature is available only for Trendsi orders and allows you to combine multiple customer orders into a single shipment.
- When enabled, CommentSold tells Trendsi to hold a customer’s orders for a set period of time (24 Hrs). If the same customer places multiple Trendsi orders within that timeframe, the orders can be combined into one package, helping reduce shipping costs and the number of deliveries.
- Select Save in the bottom-right corner of the page.
FAQs
How do I set shipping costs for Dropship orders?
Go to Dropship Catalog > Settings, select Use My Shipping Rules, enter your desired shipping costs, and select Save.
Do Dropship shipping costs apply per order or per supplier?
Dropship shipping costs apply per supplier. If a customer orders from two different suppliers, shipping is calculated separately for each supplier.
What is the Shipping Cost for Dropship products?
The Shipping Cost is the flat-rate shipping amount charged per supplier in a customer's order.
What is Variable Shipping Cost?
Variable Shipping Cost is an additional amount charged for each item after the first item in an order from the same supplier. For example, a $5 base cost and $1 variable cost would result in $7 shipping for three items from the same supplier.
What does Max Shipping Cost do?
Max Shipping Cost limits the amount a customer can be charged for shipping from each supplier, regardless of the number of items ordered.
How can I offer free shipping on Dropship orders?
Enter a value under Free Shipping Minimum Cost. Once a customer's purchase reaches that amount per supplier, shipping is free for that supplier.
Can I set a maximum shipping charge for Dropship orders?
Yes. Enter an amount under Max Shipping Cost to set the maximum shipping charge per supplier.
Can I combine multiple Trendsi orders into one shipment?
Yes. Combined Shipment Hold Time is available for Trendsi orders. When enabled, CommentSold tells Trendsi to hold orders for 24 hours, allowing multiple orders from the same customer within that period to potentially be combined into one shipment.
Can I set different shipping rules for each Dropship supplier?
No. Currently, the shipping options you configure apply to all Dropship suppliers. Supplier-specific shipping rules are not currently available.