With AI ClipHero, you can generate dozens of professional, on-brand short videos between 30-45 seconds long from every live replay with just one click, saving you time and money on content creation! 

ClipHero short videos are ideal for creating shoppable Popclips, TikToks, Instagram Reels, and more! 

We walk you through how to generate, review, and download your clips below.

Note: You must have permission to manage products and view live history in order to generate AI clips. Learn more about team member permissions here.

Step 1: Generate AI Clips

  1. Select AI Tools in the side menu of your CommentSold dashboard
  2. If this is your first time creating clips, select Select a Live in the center of the page. 
    • Back to create more clips? Amazing! Head to your Live History page to select a live sale. Select Live in your side menu then Live History at the top of the page.
  3. Locate the live sale from which you wish to generate clips.
  4. Select the three-dot icon on the far right of the replay row, then select Generate AI Clips from the drop-down.
  5. In the pop-up, enter your preferred Notification Email Address. You'll receive an email at this address when your AI clips are ready for review.
  6. Select Generate My Clips.

It can take 15 minutes to several hours for clips to generate successfully. The length of time will depend on the live sale run time, the number of products featured, and the number of other AI generation requests in the queue.  

You'll receive an email notification once your clips are ready for review.

Step 2: Filter and View Your AI Clips

Once clips are ready for review, head to AI Tools in the side menu of your CommentSold dashboard. Clips will appear in a grid format with the featured product name listed beneath the clip title.

You can use the filters at the top of the page to filter which clips appear. You can search by:

  • Live Replay. Show clips from a specific live replay by searching and selecting that show in this drop-down. You can select more than one replay and will see a clip count for how many clips ClipHero generated for that replay.
  • Review Status. View clips Pending Review, or clips that have been Approved or Rejected.
  • Search by Product. View clips of specific product(s) by searching products in this drop-down. Use keywords like dress or denim to view products with those keywords in the title.

Step 3: Review & Approve Your AI Clips

Select Pending Review from the Review Status drop-down to view clips still needing review. You will need to review these clips and choose whether to Approve or Reject them.

  1. Select a clip tile to play the clip. You can select the Expand icon in the top-right corner of the tile to enlarge the video.
  2. Once you’ve watched the clip, select either Approve or Reject.

After you have approved or rejected a clip, the status will appear at the bottom of the clip tile.

Step 4: Rate Your AI Clips

Whether you Approve or Reject a clip, you'll have the opportunity to provide feedback about why you chose either option.

Why should you rate an AI Clip? Your ratings are an essential part of the process because they help the AI ClipHero get smarter and choose better clips for you in the future.

  • If you are viewing the clip in an expanded window, you'll be able to provide your Approve/Reject status and give feedback.
  • If you are viewing the clip in the grid view, select What’s Good About This Clip? (for Approved clips) or Tell Us How to Fix It (for Rejected clips) in the status bar at the bottom of the clip tile.

You can provide feedback in two ways:

  1. Include written comments on what you liked or did not like about the clip.
  2. Submit a Clip Quality Rating from 1 to 5 stars. 

Step 5: Download

Once you approve a clip, you have the option to download it with or without the captions. 

  1. Select the checkbox in the top-left corner of each Approved clip you wish to download.
  2. If you wish to download clips with captions, select the checkbox to the left of Download with Subtitles. If you wish to download clips without captions, leave this box unselected. 
  3. Select Download All Approved Clips

Your AI Clips will download to your device and can be used to create content for Popclips, TikTok, Facebook, Instagram, and more!

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