Your Privacy Policy is an essential part of maintaining transparency and trust with your customers. To ensure compliance and a seamless experience, CommentSold is removing the CommentSold Privacy Policy at the footer of your shop page and introducing a new customizable Privacy Policy page within the Site Creator.

If your shop already uses a custom privacy policy (not the CommentSold Privacy Policy in the footer), you’ll need to update it or transfer it to the new page. Complete this by the end of January 2025. After the deadline, the old CommentSold Privacy Policy along with the copyright notice will be removed and replaced with a generic and customizable Privacy Policy on the new Privacy Policy page at the footer section of your website.

Note: If you have an existing customized privacy policy on your shop site and don’t take action before the deadline, you may have two privacy policies appearing on your site.

This article will guide you through updating your Privacy Policy to avoid disruptions and ensure your store remains compliant.

Here’s what you need to do:

  • Have a Custom Privacy Policy? Simply copy and paste it into the new Privacy Policy page. Detailed steps to add your custom privacy policy are outlined below.
  • No Custom Privacy Policy? No action is needed. However, we recommend reviewing the new generic privacy policy for your shop, including having your privacy and/or legal advisors look at it, if necessary, to ensure it accurately describes your privacy practices. Instructions to access it are provided below.

Have an Existing Custom Privacy Policy (not the CommentSold Privacy Policy in the footer)?


If you already have a custom privacy policy, copy your custom privacy policy before getting started with the following.

  1. Hover over the side menu of your CommentSold dashboard, then select Site Creator.
  2. Select Pages from the options listed at the top of the page.
  3. Select and expand Store Pages.
  4. Select the Privacy Policy page.
    • If you see a Content Section widget already added, skip step 5 and 6.
  5. Select the blue Add Section button. 
  6. Select your preferred widget for your page. While we recommend using the Content Section widget for its versatility and ease of use, feel free to select the one that best fits your needs.
  7. Select the Edit icon at the right corner of the widget.
  8. Paste the copied custom privacy policy in the content box and make the desired updates to the format.
  9. Select Save.

No Custom Privacy Policy?


If you do not have a custom privacy policy, you don't have to do anything. If you wish to review the changes or edit the new privacy policy, follow these steps:

  1. Hover over the side menu of your CommentSold dashboard, then select Site Creator.
  2. Select Pages from the options listed at the top of the page.
  3. Select and expand Store Pages.
  4. Select the Privacy Policy page.
  5. Select the Edit icon at the right corner of the Content Section widget. 

This Privacy Policy will be published on approximately February 11, 2025.

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