Click on any of the images or GIFs in this article for a closer look.

  In this article, you'll learn:

  • How to enable the gift card features in CommentSold.
  • How to create a gift card product in CommentSold.
  • How to add denominations (variants) for a gift card product.
  • How to sell gift cards to shoppers.
  • How to re-send a gift card email.

About Gift Cards

A gift card is a pre-paid form of payment that a shopper can use to make a purchase at a specific retailer. Gift cards are an excellent way for retailers to encourage their loyal customers to treat friends and family to products the retailer offers.

With CommentSold, retailers can create a gift card product on their Products page. Gift card recipients can apply their gift card toward a purchase they make with your business. Learn more about how shoppers can redeem gift cards here.

  Note: In general, gift cards are considered deferred revenue for accounting purposes. This means the revenue should be recorded as an accounting liability until the shopper who received the gift card redeems it. Once redeemed, the liability becomes a sales transaction and cancels out the initial liability. We recommend you reach out to an accounting professional if you have further questions about accounting liability.

How Gift Cards Benefit Your Business

  • Makes it easy for loyal customers to incentivize friends and family to make a purchase with your business.
  • Converts new-to-you shoppers into loyal customers.
  • Encourages shoppers to make larger purchases since a portion of the purchase is pre-paid.

Enable Gift Cards

Before your business can sell gift cards, you must enable the Gift Card feature in your CommentSold account.

  1. Select Setup in the side menu of your CommentSold dashboard.
  2. Select Shop from the menu at the top of the page.
  3. In the Selling Preferences section on the right side of the page, locate Gift Cards.
  4. Select the toggle so it appears as Enabled.

Create a Gift Card

When you create a gift card, you'll add a new product just as you would a standard inventory product. This includes product details, images, and variants.

Enter Gift Card Details Upload Gift Card Image Enter Gift Card Denominations

  1. Select Products in the side menu of your CommentSold dashboard.
  2. Select Add gift card product at the top of the page.
  3. Complete the following fields:
    • Name. Name the product Gift Card or something similar. 
    • Cost. For e-gift cards, the cost is $0. 
    • Retail Price. Enter a denomination you wish to sell (e.g., $10, $15, $25), etc.
    • SKU. Enter a SKU for the product.
  4. Select Add Product.

Sell Gift Cards

Retailers can sell gift cards on their webstore and mobile app just like any other product. Retailers also have the option to sell gift cards on social platforms like Facebook.

Sell Gift Cards on Webstore Sell Gifts Cards on Mobile App Sell Gift Cards on Facebook

To sell gift cards in your webstore, you'll need to publish the gift card product to your online store.

  1. Select Products in the side menu of your CommentSold dashboard.
  2. Locate your gift card product and select the three-dot icon on the far right of the row.
  3. Select Edit from the drop-down.
  4. In the Online Store section on the right side of the page, select the Publish this product checkbox.
  5. Select Update Product in the top-right corner of the page.

Once you publish, shoppers can see the gift card product, choose their desired denomination, and add it to their cart.

  Note: Shoppers cannot use discount codes when purchasing gift cards. 

Re-Send Gift Card Emails

When a shopper purchases a gift card, they will receive an email with the digital code to use in the Coupon field during checkout.

If a shopper needs their code provided again, you can re-send the gift card email.

  1. Select Products in the side menu of your CommentSold dashboard.
  2. Select Gift Cards from the options listed at the top of the page.
  3. Locate the shopper's gift card product and select the three-dot icon on the far right of the row.
  4. Select Resend Email.
  5. Confirm this action by selecting Confirm in the pop-up.

Learn More

  • Inventory Management
  • Gift Cards
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