Enable a Free Gift With Purchase

What is the Free Gift With Purchase Setting?

"Gift with Purchase" is a popular marketing and promotional tactic that awards shoppers with a free gift if their shopping cart meets certain criteria (i.e., meets a certain dollar subtotal amount). It's a great way to incentivize shoppers to make a purchase, spend more, and/or purchase a specific product.

With CommentSold, retailers can create a Gift with Purchase product that CommentSold will automatically offer in a shopper's cart when the shopper's cart reaches the set minimum value.

Create Gift with Purchase Promotion

1. Select Promotions in the side menu of your CommentSold dashboard.
2. Select Add Promotion on the right side of the page.
3. Complete the following fields:
   • Title. Enter a title for the promotion (i.e., Free Socks with $75+ order). This is for your reference and will not be seen by customers.
   • Cart Subtotal Minimum. Enter the subtotal minimum a shopper must meet to qualify for a free gift with purchase.
   • Add Free Gift. Choose the product you wish to offer with the promotion. You can search by product name. Note: Dropshipping products are not available as a free gift.
   • Description. Enter a description of the promotion. This is for internal use and only appears in your Promotions listing.
4. Select Add Promotion in the bottom-right corner of the page.

Once you save a new Gift with Purchase product, it becomes your “Active” promotion and will automatically disable your previously active promotion. 

Activate an Existing Gift with Purchase Promotion

If you need to enable an existing Gift with Purchase promotion, you can do so from the Promotions listing. Remember, you can only have one active promotion enabled at a time.

1. Select Promotions in the side menu of your CommentSold dashboard.
2. Locate the promotion you wish to activate, then select the three-dot icon to the far right of the promotion row.
3. Select Edit from the options listed.
4. On the promotion details page, select the Enable Gift toggle in the top-right corner.
5. Select Update Promotion in the bottom-right corner of the page.

Activating an existing Gift with Purchase promotion will automatically deactivate the previously active promotion.

What Your Shoppers Experience on the Web

When a shopper makes a qualifying purchase on your website, CommentSold will automatically offer the Gift with Purchase promotion in their shopping cart. Shoppers will need to claim the gift to add it to their cart. They can do so by selecting Claim Free Gift.

When a shopper claims their free gift, they’ll be taken to the product page where they can select their desired variant (if available). They will need to select Add to Cart to add the free gift to their cart. 

Gift with Purchase products will appear with a $0.00 value in the shopper’s cart. 

If the shopper removes products and drops below the qualifying subtotal, the free gift product will remain in the cart but will now show its standard retail price.

What Your Shoppers Experience on Your Mobile App

The below experience is available for both iOS and Android users who have updated to the latest version of your mobile app (version 3.2). We strongly encourage you to let your shoppers know a new version of your mobile app is available.

1. When a shopper makes a qualifying purchase on your mobile app, CommentSold will automatically offer the Gift with Purchase promotion in their shopping cart. Shoppers will need to claim the gift to add it to their cart. They can do so by tapping Claim Free Gift.
2. When a shopper claims their free gift, they’ll be prompted to select their desired variant (if available). They will need to slide the Add to Order bar to add the free gift to their cart. If claiming a gift with no variants, the product will automatically be added to their cart.
3. Gift with Purchase products will appear as “FREE” in the shopper’s cart. 

Expected Behaviors

• You can only have one active Gift with Purchase product at a time. Creating a new product will automatically deactivate the last active promotion.
• Shoppers qualify for a gift when they meet a specific subtotal threshold (e.g., Free gift if you spend $50!). This is their total before taxes, shipping, etc.
• Gift card products do not count toward a Gift with Purchase subtotal.
• Gift with Purchase products will not be offered to preauthorized orders.
• Shoppers will only see the “Free Gift” offer if there is inventory available for the free gift. 
• If you disable a Gift with Purchase promotion and there are shoppers with that claimed gift in their cart, then the product will revert to its original price. 
• Products synced from Square or Shopify are not currently supported with this feature and may cause inventory issues if used. 
• This feature is compatible with Guest Checkout. 
• Products must have a product description in order to be offered as a Gift with Purchase item.
• Gift with Purchase items are First Paid First Served regardless of cart timers or other settings, which means they are available “while supplies last”.
• Secondary Offer items do not count toward a Gift with Purchase subtotal.