Post Products to Your Mobile App

There are multiple ways to post your products to your app. 

• If you go live on your app, any products shown on during your live sale will be posted to your app automatically. 
• Products can be posted to the app automatically via the Autolink feature when you post to Facebook or Instagram. 
• Manually post products individually. 
• Manually post products in bulk. 

Post Products Individually

Posting individual products to your mobile app allows you to release products to your shoppers over a period of time. This keeps shoppers coming back to your app to see what’s new.

1. Select Products in the side menu of your CommentSold dashboard.
2. Locate the product you wish to post and select the three dots to the far right of the product row.
3. Select Post to App. Enter the post details:
   • Post Message. Enter your post description. CommentSold will use the main image for the product as the post image. 
   • App Notification Title. Enter the title for your mobile app notification message. Your shop name appears by default unless you entered a preferred App Notification Title on the Edit Product page.
   • App Notification Body. Enter the mobile app notification message. There’s a new item in your feed! appears by default unless you entered a preferred App Notification Body message on the Edit Product page. 
   • Send the Notification? Select this checkbox if you wish to send a mobile app notification.
   • Schedule Timing. Choose whether to post immediately or at a future time. Post times are based on the Shop Time Zone you select on the Shop tab of your Setup page. 
   • Hide from your main feed. Select this checkbox if you wish to hide the product post from your mobile app’s main feed. The product will still appear in collections or when a shopper searches for it on your mobile app.
4. Select Save Post.

Automatically Post Products with Autolinking

You can automatically post an item to your mobile app when you post a product to Facebook or Instagram. You'll need to first enable the autolinking setting and your preferences in CommentSold.

1. Select Social Setup in the side menu of your CommentSold dashboard.
2. On the Facebook tab, locate Post to App on Autolink and select the toggle to appear Enabled.
3. Enable Post to App on Autolink - Use Mobile App Description to use the mobile app description field information for the product’s description in the mobile app.
   • To use the mobile app description field, you’ll need to deselect the Use for Online Store & App checkbox on the product’s Edit Product page. This feature is available on mobile app version 4.7.0 and above. Make sure your app is updated to the latest version to access all functionality.
4. Enable Send Notification on Autolink to send a mobile app notification when a product posts to your mobile app with autolinking to a Facebook post. 
5. Enter the Min Qty required in Stock to Send amount to only send mobile app notifications when a product has at least this quantity in stock, then select Update Notification Qty. 
6. If you enabled Send Notification on Autolink, then choose to either Use Facebook Post Description or the App Description.
7. Select Update Description to save your preferences.

Post Products in Bulk

Posting products to your mobile app in bulk saves time when you need to post multiple items to your app at once.

1. Select Products in the side menu of your CommentSold dashboard.
2. Select the checkbox to the left of each product you wish to post or select the master checkbox at the top of the page to select all products on the current page.
3. At the top of the product listing, select the green Selected drop-down and select Post to App.
4. On the Post Multiple Products to App page, select your preferences:
   • Don’t include sold-out products. Select this checkbox to remove sold-out products from the selected products to post to your mobile app.
   • Sort by: Choose product posting order and page view. 
     • Potential Revenue. Select this option to organize products in descending order of highest to lowest potential revenue. 
     • Quantity. Select this option to organize products in descending order of highest to lowest quantity. 
   • Use This Image for the Push Notification. Choose which product image you wish to use for the mobile app push notification. 
   • App Notification Title. Enter the title for your mobile app notification message. Your shop name appears by default unless you entered a preferred App Notification Title on the Edit Product page.
   • App Notification Body. Enter the mobile app notification message. There’s a new item in your feed! appears by default unless you entered a preferred App Notification Body message on the Edit Product page. 
   • Send the Notification. Select this checkbox if you wish to send a mobile app notification.
   • Schedule Timing. Choose whether to post immediately or at a future time. Post times are based on the Shop Time Zone you select on the Shop tab of your Setup page.
   • Hide from your main feed. Select this checkbox if you wish to hide the product post from your mobile app’s main feed. The product will still appear in collections or when a shopper searches for it on your mobile app.
5. Drag and drop products into the order you wish the products to show in your mobile app main feed.
6. Select Save Post.

Remove App Posts in Bulk

1. Select Posts in the side menu of your CommentSold dashboard.
2. Select App Post from the options listed at the top. 
3. Select the checkbox for the posts you wish to remove.
4. Select the Selected Items drop-down.
5. Select Delete.
6. Select Confirm in the pop up to confirm the delete.