Auto-Update Product Snippets controls which live video snippet appears on a product detail page (PDP). When enabled, products display their most recent live video snippet; when disabled, they continue displaying the first snippet associated with the product.
Use the table of contents below to navigate to specific sections of this article:
- How Does Auto-Update Product Snippets Work
- How Do I Enable or Disable Auto-Update Product Snippets
- What Happens When Multiple Snippets Exist
- When Are Product Snippets Removed
- FAQs
How Does Auto-Update Product Snippets Work?
The Auto-Update Product Snippets setting determines which live video snippet appears on a product detail page:
- Enabled: The PDP displays the most recent live video snippet featuring the product.
- Disabled: The PDP displays the first live video snippet associated with the product.
If multiple snippets exist from the same live sale, the longest snippet is displayed.
Enable or Disable Auto-update Product Snippets
- Select Live from the side menu of your CommentSold dashboard.
- Select the Settings tab from the options listed at the top.
- Locate the Auto-update product snippets to most recent live video setting.
- Toggle the setting on or off based on your preference.
What Happens When Multiple Snippets Exist?
When multiple snippets are available from the same live sale, CommentSold displays the longest snippet on the product detail page.
When Are Product Snippets Removed?
Product snippets are automatically removed after one year, similar to live replays.
FAQs
What does Auto-Update Product Snippets do?
It controls which live video snippet appears on a product detail page. When enabled, the most recent snippet is displayed. When disabled, the first associated snippet is displayed.
What happens when I enable Auto-Update Product Snippets?
Your product detail pages display the most recent live video snippet featuring the product.
What happens when I disable Auto-Update Product Snippets?
Your product detail pages continue displaying the first live video snippet associated with the product.
Which snippet is displayed if a product has multiple snippets from the same live sale?
The longest snippet is displayed.
How long do product snippets remain available?
Product snippets are automatically removed after one year.