Learn how CommentSold handles Facebook and Instagram registration, what information is shared, and how shoppers can create an account without using a social media login.
CommentSold supports social registration through Facebook and Instagram to make it easier for shoppers to create accounts. This article explains how social registration works and what shoppers can do if they prefer not to use their social media account.
Use the table of contents below to navigate to specific sections of this article:
Understanding Social Registration Security
What Happens When a Shopper Registers with Facebook or Instagram?
When a shopper registers for your shop using Facebook or Instagram, CommentSold authenticates the shopper through the social platform.
CommentSold does not see or store the shopper's Facebook or Instagram password.
During registration, Facebook asks shoppers which information they are comfortable sharing with CommentSold. CommentSold recommends allowing the requested permissions so shoppers can access the full shopping experience with the shop.
Does CommentSold Store Social Media Passwords?
No. CommentSold does not see or store shoppers' Facebook or Instagram passwords when they use social registration.
Alternative Registration Options
If a shopper is uncomfortable registering through Facebook or Instagram, they can still shop using other available registration and checkout options.
- Register with Email: Create a CommentSold account using an email address and password.
- Guest Checkout: Shop without creating a full account, where supported.
- Register with Apple ID: Mobile shoppers can use Apple ID where the option is available.
A shopper can use their email address to create an account with your shop via your webstore.
- The shopper will need to navigate to your Webstore (e.g., myshop.commentsold.com/store or myshop.com/store).
- They will need to select the Account Icon in the top-right corner of the page.
- They will need to select the Sign Up option at the bottom of the login page.
- From there, they will need to enter their First Name, Last Name, Email, and preferred Password.
- Their final step will be selecting Create Account.
A shopper can use Guest Checkout in your webstore. Since there is no registration or customer account created, a shopper’s order history will not be available to your shop for future reference.
- When a shopper is ready to check out, they can select Checkout at the bottom of their cart summary panel, or they can select the Shopping Bag icon in the top-right corner of the page.
- On the Sign In page, the shopper will need to select Guest Checkout.
- From there, the shopper can enter their checkout details such as delivery address and payment details.
If your shopper uses an iOS mobile device, they can choose to register with your shop using their Apple ID.
- Have your shopper download your mobile app in the Apple Store (iOS).
- On the main screen, they will need to tap Register.
- Shoppers can choose to enter login credentials manually (similar to the Register with Email tab) or they can register with Apple ID. This process should launch automatically but they can opt-out by tapping Cancel in the top-right corner of the Apple ID pop-up.
FAQs
Does CommentSold have access to a shopper's Facebook or Instagram password?
No. CommentSold only authenticates the shopper through Facebook or Instagram and does not see or store their social media password.
Is social registration required to shop with a CommentSold shop?
No. Shoppers who do not want to use Facebook or Instagram can use other available options, including email registration and guest checkout.
What information does Facebook share with CommentSold?
Facebook asks the shopper which information they are comfortable sharing with CommentSold during registration. The source recommends allowing each requested permission so the shopper can experience the full shopping experience.
Can shoppers register using their email address instead?
Yes. Shoppers can select Sign Up from the account login page on the shop's webstore and create an account using their name, email address, and a password.
Can shoppers check out without creating an account?
Yes, Guest Checkout is listed as an alternative option in this article. The provided source does not include the steps for using Guest Checkout.
Can shoppers register with Apple ID?
Yes. Apple ID is listed as an alternative registration option for mobile shoppers. The provided source does not include the setup or registration steps for Apple ID.
What should I tell a shopper who is concerned about social registration?
You can reassure them that CommentSold does not see or store their Facebook or Instagram password. Social registration uses the respective platform to authenticate the shopper. If they still prefer not to use social registration, they can register using email or use another available checkout option.