To set up your CommentSold account, configure your shop details, selling preferences, payment and tax settings, shipping and fulfillment, social media connections, and products. Follow the setup steps below to get your shop ready to sell.
We recommend using Google Chrome as your browser for the best experience with CommentSold.
Are subscription fees charged during the free trial?
Monthly subscription fees are waived during your free trial. However, you’ll still be charged a commission on sales made through CommentSold.
CommentSold Account Setup Checklist
Complete the following setup steps before you start selling with CommentSold. Some steps are required to process sales, while others are optional and help you customize your selling experience.
Prefer to watch the tutorials in sequence and follow along? Click here to watch the whole playlist.
| Action | Step-by-Step Guide | Video Tutorial | Time to Complete |
| Set Monthly Sales Goal | - | - | 1 minute |
| Edit Shop Details | View | View | 1 minute |
| Set up Selling Preferences | View | View | 2 minutes |
| Configure Customer Account Page | View | View | 1 minute |
| Configure Shopping Cart Settings | View | View | 2 minutes |
| Manage Account Payment Options | View | View | 2-5 minutes |
| Set Up Payment Gateways | View | View | 2-5 minutes |
| Set up Sales Tax | View | View | 2-5 minutes |
| Configure Shipping Settings | View | View | 4-6 minutes |
| Configure Fulfillment Settings | View | View | 2-5 minutes |
| Connect Facebook | View | View | 2 minutes |
| Connect Instagram | View | View | 2 minutes |
| Set Facebook & Instagram Auto-replies | View | View | 2-4 minutes |
| Learn to Start a Live Stream | View | View | 2-5 minutes |
| Enable Automated Marketing Emails | View | View | 2 minutes |
| Add Your Products | View | View | Varies by Volume |
| Set up Your Website (optional) | View | View | - |
| Build Your Custom Mobile App (optional) | View | View | - |
FAQs
What browser should I use to set up my CommentSold account?
We recommend using Google Chrome for the best experience when setting up and managing your CommentSold account.
Are CommentSold subscription fees charged during the free trial?
Monthly subscription fees are waived during your free trial. However, you are still charged a commission on sales made through CommentSold.
Do I need to set up a website or mobile app?
No. A CommentSold website and custom mobile app are optional. You can complete your core account setup and start selling without configuring either one.
Get Help With Your Account Setup
Need help?
- Reach out to our Support Team by selecting the blue chat icon in the bottom-right corner of your CommentSold dashboard.
- You can also schedule 1:1 assistance from our Solutions Team by selecting the Support tab > My Team from the side menu of your CommentSold dashboard.
Want to connect with other retailers?
- Join the CommentSold Command Center, our official Facebook community, to share ideas, ask questions, and learn best practices from other shops.
Setup, Set up, onboarding, account setup, set up.