Setup, Set up, onboarding, account setup, set up.
CommentSold makes it easy to set up your shop and start selling across social media, live streams, and your own branded sales channels. Whether you’re a new user or exploring CommentSold for the first time, this setup guide walks you through everything you need to get your shop ready to sell.
We recommend using Google Chrome as your browser for the best experience with CommentSold.
| Note: Monthly subscription fees are waived during your free trial. However, you’ll still be charged a commission on any sales made through CommentSold. |
Recommended Setup
Follow these steps to complete your initial setup and make the most of your CommentSold experience. Each step includes a step-by-step guide, a quick video tutorial, and an estimated time to complete.
Prefer to watch the tutorials in sequence and follow along? Click here to watch the whole playlist.
| Action | Step-by-Step Guide | Video Tutorial | Time to Complete |
| Set Monthly Sales Goal | - | - | 1 minute |
| Edit Shop Details | View | View | 1 minute |
| Set up Selling Preferences | View | View | 2 minutes |
| Configure Customer Account Page | View | View | 1 minute |
| Configure Shopping Cart Settings | View | View | 2 minutes |
| Manage Account Payment Options | View | View | 2-5 minutes |
| Set Up Payment Gateways | View | View | 2-5 minutes |
| Set up Sales Tax | View | View | 2-5 minutes |
| Configure Shipping Settings | View | View | 4-6 minutes |
| Configure Fulfillment Settings | View | View | 2-5 minutes |
| Connect Facebook | View | View | 2 minutes |
| Connect Instagram | View | View | 2 minutes |
| Set Facebook & Instagram Auto-replies | View | View | 2-4 minutes |
| Learn to Start a Live Stream | View | View | 2-5 minutes |
| Enable Automated Marketing Emails | View | View | 2 minutes |
| Add Your Products | View | View | Varies by Volume |
| Set up Your Website (optional) | View | View | - |
| Build Your Custom Mobile App (optional) | View | View | - |
Learn More
Need help?
- Reach out to our Support Team by selecting the blue chat icon in the bottom-right corner of your CommentSold dashboard.
- You can also schedule 1:1 assistance from our Solutions Team by selecting the Support tab > My Team from the side menu of your CommentSold dashboard.
Want to connect with other retailers?
- Join the CommentSold Command Center, our official Facebook community, to share ideas, ask questions, and learn best practices from other shops.