Activate Sezzle for "Buy Now, Pay Later" Customer Payments

Sezzle is a popular "buy now, pay later" option that allows your shoppers to purchase items today and make four interest-free payments over a six-week period.

Sezzle charges shops a percentage of the total order amount to keep the option interest-free to customers. While shoppers will pay for their orders from their account page or your mobile app, payments run through Sezzle—CommentSold does not hold any of these funds.

Sezzle is one of several payment gateways you can connect to CommentSold. Learn about other available payment gateways here.

How Sezzle Benefits Your Shop

Allow shoppers to split payments into four installments, which encourages them to place larger orders.
Increase revenue and overall customer retention. CommentSold data shows customers are 21% more likely to make repeat purchases from a shop using Sezzle versus other payment processors.
Receive a customer's total order amount, less the fee deducted by Sezzle, immediately.

Before You Connect Your Account

You'll want to make sure you've completed the following before attempting to connect Sezzle to CommentSold:

Ensure you've added products in CommentSold and posted these items to your shop.
Add Sezzle to your shop's return and privacy policies.
Set up your Sezzle Merchant Account.

Sezzle Merchant Account applications may take up to 3 business days to be approved. If your application is not approved, contact Sezzle. Once they resolve issues with your application, you may request another review.

Activate Sezzle

Select Setup in the side menu of your CommentSold dashboard.
Select Payment Gateways from the options listed at the top of the page.
Locate the Sezzle section.
Copy your Sezzle API keys from your Sezzle account and paste them into the corresponding fields in CommentSold.
Select Update Keys.
Enable Display on Product Page to ensure the install payment amount for a product displays on the product page.

Troubleshooting Errors

Expand this section to know about the common errors and how to troubleshoot them.

Here are some common errors and their resolutions:

Customer received email/error that order was cancelled
Just like Paypal & Klarna, when a customer uses Sezzle, they are taken to an external checkout page to complete their order. If the customer does not check out in time, the connection may time out for security purposes. This initial authorization may show as a pending charge in the customer’s bank account. Since the order was not created, the pending charge will fall off their account after a day or so. The customer will not be charged.

Customer's card is declined but they have funds available

The customer is likely using a Chase credit card. Effective October 10, 2024, customers will not be able to use Chase credit cards with Sezzle. Payments to any installment plans (e.g., Klarna, AfterPay, etc.) using a Chase credit card will be declined.

Declined Merchant Application
Sezzle requires a website in order to consider allowing a boutique to use their service, so you will need to have the Webstore enabled in CommentSold.

If your webstore is enabled, reference the following document on Sezzle’s website to be sure that you have met all of their requirements: Why was my Merchant Application denied?

Learn More

Set Up and Use Avalara. Learn how to set up Avalara for seamless sales tax compliance and calculations across all 50 states.
Processing Returns & Exchanges. Learn how to set return preferences, complete regular and Sezzle returns, and how to process an exchange.
Securing Your CommentSold Account with Multi-Factor Authentication. Learn how to add an extra layer of security to your CommentSold Account with email log-in verification.