You can go live on Facebook through CommentSold to showcase products, engage with shoppers, and sell during a live sale. Use Multi-Source Live to set up your broadcast, select products, and choose Facebook as your broadcast channel.
Use the table of contents below to navigate to specific sections of this article:
Requirements for Going Live on Facebook
Before starting your live sale, make sure:
- You have access to Multi-Source Live in your CommentSold dashboard.
- Your Facebook Business Page meets Meta's eligibility requirements. Facebook requires Business Pages to have at least 100 followers to go live.
- Your device has a working camera and microphone, with the necessary browser permissions enabled.
- You have prepared the products you want to feature during your live sale.
How to Go Live on Facebook
Follow these steps to start a Facebook live sale through CommentSold.
Step 1: Start Your Live Stream
- Select Live from the side menu of your CommentSold dashboard..
- Select Multi-Source Live.
- Choose how you want to start your host feed:
- Scan QR Code: Scan the QR code with the device you want to use for broadcasting. Log in with your CommentSold credentials when prompted.
- Copy Link: Copy the broadcast link and send it to the host's device. The host must log in with their CommentSold credentials.
- Go Live on This Device: Use the device where you're managing the live sale to broadcast.
- Select the red Start Streaming button to begin your host feed.
Your audio and video will appear in the Live Sale Overview for preview. You are not broadcasting to Facebook yet.
| Note: Allow your browser to access your camera and microphone when prompted. Without these permissions, your video and audio feeds may not appear. |
Step 2: Select Your Products
Choose the products you want to feature during your live sale.
- Select Choose Product Selection.
- Choose the product selection you want to feature.
- Select Next.
Create your product selection before going live if you want to feature products in a specific order.
| Important: After selecting your products, the live stream preview refreshes to include the product overlay. Select Clear Overlay before going live to prevent shoppers from claiming products before you're ready. |
Step 3: Choose Facebook as Your Broadcast Channel
- Select Choose Where to Go Live.
- Choose Go Live Normally to start your broadcast through CommentSold.
- Select the checkbox next to Facebook Page.
- Select any additional channels where you want to broadcast, if applicable.
- When you're ready, select Go Live in the bottom-right corner of the window.
Your live sale will begin broadcasting to the selected channels.
FAQs
Can I go live on Facebook directly through CommentSold?
Yes. You can select Facebook as your broadcast channel in Multi-Source Live and start your live sale through CommentSold, provided your Facebook Business Page meets Meta's eligibility requirements.
Why can't I go live on Facebook?
Facebook may prevent you from going live if your Business Page doesn't meet Meta's requirements. Facebook requires Business Pages to have at least 100 followers to go live. If you meet this requirement and still cannot start your broadcast, check your Facebook account and Page eligibility.
Can I stream to Facebook and other channels at the same time?
Yes. In Multi-Source Live, you can select Facebook and other available broadcast channels when choosing where to go live.