Log in to the Account Page
From your webstore URL, customers can access their account page by selecting the User icon in the top-right corner of the page.
From your app, customers can access their account page by selecting the User icon in the top-left corner of the page.
| Web View | Mobile View |
If a customer hasn't registered with your shop, they can do so by selecting Continue with Facebook or selecting Sign Up beneath the login fields.
View Account Details
In the Account section, customers can manage account details such as; contact information, account credit, order history, notifications, and more.
- Account Credit. Displays the customer’s account credit level. Customers can earn credit through your loyalty program, via refunds, gift card redemption, or manual additions
- View Orders. Customers can view their past and current orders. Each order summarizes products purchased, subtotals, discounts, and shipping.
- Notifications (App Only). Customers can enable or disable app notifications using the toggle located here.
- Accessibility (App Only). This section has a toggle for customers to turn on Dynamic Font Size - bigger, easier to read text.
- Payment Methods. Customers can add and remove cards and manage which cards are attached to pre-authorized purchases or subscriptions.
- Shipping Address. Customers can enter or change their shipping address. CommentSold logs these changes in your Shop Log.
- Logout. Logs a customer out of their account page.
- Email. From the app this can be accessed by clicking the Edit Profile button on the account page. Customers can add or change their email and opt into or opt-out of marketing emails from your business.
- Phone Number. From the app this can be accessed by clicking the Edit Profile button on the account page. Shoppers can add or edit their phone number.
View Cart and Waitlist
In the Cart section, shoppers can select their shipping method and payment method, review their shopping cart, and apply discounts or coupon codes.
This section is also where shoppers can view and re-add previously expired products. If you offer waitlist preauthorization, then shoppers will be given the option to preauthorize the immediate purchase of a product once you have restocked it.
View Product List
In the Shop section, shoppers can browse active products you have for sale. Shoppers can select Add to Cart to select their preferred variant. If the product is out of stock, the shopper can select Add to Waitlist. If the product is in stock, the shopper can continue with adding the product to their cart.
For this product list to appear on a shopper's account page, you will need to enable the Product List setting on the right side of the Shop tab on your Settings page.